TOR-VPN FAQs
Here are the answers to most commonly asked questions. You can find Answers to your problems here. If you still cant find solution and need help reach out to us at: helpdesk@brickdusttech.com
TOR Browser
Tor Browser + VPN never compromise on user’s privacy. As a supporter of Online Privacy we make sure that all of the personal and user data remain private. That is why we follow the strict no log policy which means that we never collect user’s personal data.
Also using our app allows you to use Tor Browser as well which provides 100x More Privacy and Anonymity to users. You can also use our browser to access .onion sites
Tor (The Onion Router) is a network that anonymizes web traffic to provide truly private web browsing. The Tor Browser hides your IP address and browsing activity by redirecting web traffic through a series of different routers known as nodes.
By Using Tor you will be saved from online tracking. No one can track you and your browsing data will be deleted completely.
The private browsing modes in Safari and Chrome are designed to provide users with a level of privacy by not saving their browsing history, cookies, or other local data on their devices. However, these modes do not guarantee complete privacy, as the data can still be collected and stored by third-party websites, internet service providers, and other entities.
On the other hand, our private browsers offer a higher level of privacy and security by implementing a strict no-log policy. This means that the browser does not collect any data related to the user’s browsing activity, search queries, or websites visited.
Additionally, our browser offers full anonymity, meaning that it does not track or store any information that could be used to identify the user, such as name, email address, or location. This feature is particularly important for users who want to keep their online activities completely private.
You need to Use Tor Browser to Access Dark Web. With Our Tor Browser you can access dark web easily.
Follow these steps to access dark web
1) Tap on “Private Browser” on Home Screen
2) Wait for Browser to be Connected
3) Once Connected Make sure that You are Using “TorNet” Option. You can Confirm this from the bottom of your screen
Once These steps are completed you can easily access dark web and browse .onion sites
Browsing through Tor is always slow if we compare this with other browsers like Safari and Chrome. This is because your data is transferred through multiple nodes. Due to data transfer you will experience the slow speed.
However you will get ultimate privacy and full anonymity while browsing.
You can connect to our fast VPN servers to enhance the speed or setup bridges to make browsing faster.
Follow these Steps to Resolve the issue:
1) Check Your Internet Connection
2) Clear all the apps from your background tray.
3) Make sure that you are using the latest version of our application
4) Restart the Device
5) Relaunch our application and Try Connecting again.
6) Try Connecting Bridges.
This will help you to troubleshoot the issues and you will be able to connect to our private browser.
VPN
Follow the following steps to troubleshoot the VPN connectivity issues:
1) Close the App and Remove it from the Background
2) Delete all VPN Configurations from the settings
3) Restart your Device
4) Open the App again and add VPN Configuration Again
Your Issue will be resolved. If not Contact our Support at: helpdesk@brickdusttech.com
VPN Configuration setting is necessary for VPN to work. ios asks to add VPN configuration settings to protect your online privacy and security by encrypting your internet traffic and hiding your IP address.
You need Premium Version of our application if you need to use multiple servers. In Free version you can only use One server.
Once you have bought premium Tap on “Change Location” Option from the home screen. From the new menu you can select the server of your choice.
Bridge Configuration
Bridges helps you access TOR if it is restricted in your country. Try connecting through the given Bridges option.
Follow the Following Steps to Connect to the Bridges.
*Steps if you are connected to the Private Browser”
1) Once You are connected to the “Private Browser”, Tap on Settings
2) Then Tap “Preference” from the Submenu
3) Find “Bridge Configuration” Option from the settings and Tap on it
4) Choose Built in Bridges from the menu or You can add your custom Bridges.
*Steps if you are not connected to the Private Browser*
1) Tap on “Private Browser” option from the home screen, on Connecting Screen wait for the option of Setup bridges to popup (Remember this option is only visible if you are not able to connect to the Browser)
2) From the Popup Tap “Setup Bridges” Option
3) Choose Built in Bridges from the menu or You can add your custom Bridges.
Ad Blocker
As name suggest Ad Blocker blocks unwanted Ads you view while surfing the web. Our Ad Blocker Provide Device wide Ad Blocking service which means that you will be able to block ads on other browsers such as Safari and Chrome.
Our Ad Blocker will block ads on VPN Browser and Native Browsers but it can not block ads on Tor Browser.
Auto Connect VPN
As Name Suggest “Auto Connect VPN” button helps users to Auto Connect VPN. With this option enabled you will be stay connected to our VPN all the time even when it disconnects automaticaly . This option is avaible for Premium users only.
Support
If you are facing any issues with our app or facing trouble contact us on our support email first. We will try to resolve this issue so that you don’t have to cancel your trial or subscription.
Nevertheless you can follow these steps to cancel the Free Trial or Subscription
1) Open the Settings app on your iPhone or iPad.
2) Tap on your profile icon.
3) Tap on “Subscriptions” from the list of options.
4) Here you will see all of your active subscriptions.
5) Tap on the subscription you want to cancel.
6) Tap “Cancel Subscription” at the bottom of the screen.
7) Confirm the cancellation by tapping “Confirm”.
It’s important to cancel your subscription before the end of the free trial or before the next billing cycle to avoid being charged.
Sorry, But Refunds are not Handled by us. It is handled by App Store So Refund is not possible in any case
Browser Mode
Tor Browser is used to Browse .onion Websites and Dark Web. The speed on Tor Browser is always slow as data is transferred through multiple nodes. This makes it impossible for anyone to track you. So Slow speed is the small price you have to pay for getting ultimate security and privacy.
Kindly Note that this browser is not for browsing simple websites like YouTube, Instagram, Twitter etc.
This browser guarantees lightning-fast browsing speeds, ensuring you can effortlessly browse the online world. While it may not offer the same level of privacy as TOR Browser, it still prioritizes your anonymity and security.
This browser is best when it comes to accessing popular platforms like YouTube, Twitter, Instagram etc.